Last Updated Aug 6th, 2022

Privacy Policy

This Global Privacy Policy describes the privacy practices of the CoffeeSpace platform that Counselab, Inc. offers as a mobile application (the “App”). Our privacy practices may vary among the countries in which we operate to reflect local practices and legal requirements.

About CoffeeSpace

CoffeeSpace is a social network that allows users to have 1:1 coffee chats with one another as well as post/interact on the feed to ask questions, share knowledge, and enhance one’s network. And we’re starting with the startup community, i.e. founders, investors, and anyone working/interested in the startup space generally.

We take your privacy seriously and only use personal information to make CoffeeSpace work well for you.

Our Privacy Principles

If you decide not to read this entire Privacy Policy, we want you to walk away with a few key points about CoffeeSpace’s privacy practices:

  1. Our App is designed to allow you to find other people you are interested to talk to for any startup-related advice you might be looking for or to share your knowledge on the space.
  2. We use personal information to provide our services, to communicate about existing and new CoffeeSpace features with you, and to comply with our terms and applicable laws.
  3. We do not sell personal information.
  4. As we do not currently have audio/ video features on our App, there will be no recording of conversations. Nonetheless, it may be requested by advisees (i.e people who book slots to receive advice) during the call with their advisors (i.e. people who are booked to offer advice) through the platforms agreed by the two parties to conduct the conversation. This would include platforms like Zoom or Google Hangouts. This will of course only be done should both parties give their explicit authorization.

Personal Information We May Collect

Here’s a description of the categories of information we collect when you interact with our App, and examples of how we use the specific types of information. We may collect:

  1. Account data, such as your first and last name, organization name, university name, email addresses, phone number, profile picture, user name, and other information you may choose to include in your profile/bio.
  2. Your contacts’ phone numbers (if you choose to authorize this). To help users connect with people they know, we may offer them the option to invite friends to join them on CoffeeSpace. When this feature is offered on our App, users can opt in to share phone numbers from their address book or add phone numbers manually.
  3. Names of friends you choose to invite to join you on the App.
  4. Calendar bookings of all the calls that are scheduled, rescheduled, or cancelled on the App.
  5. Messages that are included as notes in the calendar booking. This will also be extended to the messages that are sent to and received from other users when the feature is implemented, including tipping thank you notes and direct messages. We review the contents of these messages only if there are user reports or automated systems flags indicating a Trust and Safety violation.
  6. Interests, usage, and connections, including information about your interests (if you choose to add them) and how you use the App, such as the types of topics you are seeking/giving advice for, features you use, actions you take, people or accounts you interact and connect with, and the time, frequency, and duration of your use.